Yue Chen

Yue Chen

Human factors, Ergonomics, Human-AI interaction

Post-Purchase Trust in e-Commerce: A Theoretical Framework and a Text Mining-Based Assessment Method

Published in International Journal of Human–Computer Interaction, 2023

_eprint: https://doi.org/10.1080/10447318.2022.2065046

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Recommended citation: Zhaoyi Ma, Qin Gao, Yue Chen, "Post-Purchase Trust in e-Commerce: A Theoretical Framework and a Text Mining-Based Assessment Method." International Journal of Human–Computer Interaction, 2023.
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